Shipping
| Cost | Shipping time | |
| Standard | $5 or FREE when you spend over $49 | 3 – 6 business days |
| Expedited | $15 | 2- 3 business days, if ordered before 2pm* (EST) |
| Express | $25 | 1- 2 business days, if ordered before 2pm* (EST) |
Expedited & Express Shipping
*With Expedited or Express Shipping, if your order is placed after 2pm (EST) please add one business day. Orders placed on weekends and holidays will be processed the next business day.
Please note – not all items are eligible for Expedited or Express Shipping. If some of your items are not available for Expedited or Express Shipping, they will automatically be sent to you via Standard Shipping.
Expedited and Express Shipping is available to physical addresses in the Continental US only. Sorry we cannot ship Expedited or Express to a PO Box or an APO Box.
How do I track my order?
You can keep an eye on your parcel’s progress by clicking on the ‘track order’ link at the top of your shipping confirmation email, but please allow up to 24 hours for the tracking information to appear.
Don’t have access to your email? No problem! Log in to your account, click on the person icon in the top-right corner of our website, and select ‘Order history’ – you will be able to access the tracking information by clicking into your order.
Where is my item?
Your account will be in the know! Log in, click on the person icon in the top-right corner of our website, and select ‘Order history’. Then click into the relevant order to find out the latest updates on your items, including pre-orders.
If your account doesn’t have all the information you are after, please feel free to contact us with your order number.
My order hasn’t arrived, what do I do?
Check your tracking information for the latest updates about your order (see ‘How do I track my order?’ for more details). If you still have questions after this,contact us with your order number, and we’ll be happy to look into this further.
Split shipment
Only the standard shipping option is available for shipping when using Apple Pay Express.
How do I change or cancel my order
Orders move swiftly, so please contact us as soon as you can to cancel an order. We’ll try our best, but we can’t make any guarantees, as the order may have already been processed. This also means that we can’t make any changes to your order.
If your order has been processed, please send it back once it is received. To find more details about returning items, take a peek at How do I return my order? and our returns policy.
Once we’ve heard from you that you wish to cancel an order, any sum charged will be re-credited to your account within 21 days of the date of return, provided the goods you return are in the same condition that they were when delivered to you.